Queue-calling displays, triage boards and patient information screens for outpatient areas, waiting rooms and public-service halls. Supplied as display terminals and as complete display systems.
Overview
A waiting area needs to answer one question at a glance: whose turn is it, and where should they go. Display and triage systems are specified for legibility at distance, for continuous unattended operation, and for integration with the queue-management system that decides what to show. We supply the display terminals themselves and, where the project requires it, the controller and mounting that turn them into a working system.
Typical applications
Outpatient waiting-area queue calling
Department and triage status boards
Pharmacy and laboratory collection displays
Public-service hall number calling
Hospital wayfinding and information screens
Multi-screen display walls in lobbies
Capability
Key functions
Functions that can be built into this family of terminals. The final set depends on your software and the peripherals you select.
Queue number and department calling display
Available on this product family — specify it in your requirement and we will confirm the configuration.
Real-time status and waiting-count presentation
Available on this product family — specify it in your requirement and we will confirm the configuration.
Voice announcement with synchronised display
Available on this product family — specify it in your requirement and we will confirm the configuration.
Multi-screen synchronised layouts
Available on this product family — specify it in your requirement and we will confirm the configuration.
Scheduled content and information display
Available on this product family — specify it in your requirement and we will confirm the configuration.
Integration with queue-management servers
Available on this product family — specify it in your requirement and we will confirm the configuration.
Models
1 model in this family
Standard builds shown. Housing, interfaces, OS and branding are all configurable.
A 21.5-inch portrait terminal for hospital queue ticketing, department guidance and patient calling. Wall-mounted or floor-standing, with printer, scanner and card-reader options for outpatient areas.
Display
21.5-inch panel, resolution and brightness confirmed against the selected panel datasheet
Touch
Projected capacitive multi-touch, 10-point
Speaker
Built-in stereo speakers for voice calling prompts
Selection guidance for Medical Display & Triage Systems
21.5 inch
Counter-side or department-level calling display where viewing distance is short.
32–43 inch
Standard waiting-room calling board, readable across a mid-sized waiting area.
49–55 inch
Large waiting halls, multi-department boards and lobby information display.
High brightness
Required where the display faces glazing or direct daylight — specify anti-glare as well.
What can be customised
Screen size and orientation
High-brightness and anti-glare panel options
Housing colour, bezel width and branding
Wall-mount, ceiling-suspend or pedestal mounting
Controller and player specification
Multi-screen configuration and bezel alignment
Export packaging and accessory kitting
Integration capability
Queue-management system integration
Supported through documented interfaces, mounting points and configuration options.
HIS appointment and department data feeds
Supported through documented interfaces, mounting points and configuration options.
Voice announcement system synchronisation
Supported through documented interfaces, mounting points and configuration options.
Content management and scheduled playback
Supported through documented interfaces, mounting points and configuration options.
Multi-screen layout configuration
Supported through documented interfaces, mounting points and configuration options.
Network and serial control interfaces
Supported through documented interfaces, mounting points and configuration options.
FAQ
Questions about this family
What is your minimum order quantity?
A single unit can be accepted on selected models for evaluation or sample purchase. Volume pricing applies from 10 units. For OEM and ODM projects the minimum depends on the tooling and configuration involved.
What are your production and delivery lead times?
Samples ship in 7–14 days. Mass production runs at 20–35 days depending on configuration and quantity. Shipping time is additional and depends on the destination and the transport mode.
Do you support OEM and ODM projects?
Yes. OEM means we build to your design; ODM means we adapt an existing platform to your requirement. Dimensions, structure, colour, logo, configuration, hardware, software integration, interface layout and packaging are all within scope.
How are orders shipped, and who arranges transport?
We coordinate with your forwarder or arrange transport as agreed in the order. Shipping terms and the Incoterm are confirmed in the quotation. Export documentation is prepared with each shipment.
What warranty and after-sales support do you provide?
A 3-year warranty with remote technical diagnosis and repair guidance. Where remote support cannot resolve a fault, the unit is returned to the factory for repair. Spare parts are supplied for the warranty period and beyond.
What to specify before you approach a manufacturer — the workflow questions, the hardware decisions, the integration risks and the procurement documentation that determine whether a self-service deployment is still in service two years later.
What the hardware supplier needs to know before the software work starts — interface types, identity services, print routing, event reporting and the enclosure consequences of each integration decision.
· Updated 18 September 2026
Request a medical display & triage systems quotation
Send the specification, quantity and integration requirements. We will reply with a configuration proposal and lead time.