Medical Self-Service Kiosks
19-inch Self-service Registration Terminal
Model YQX 19-inch Self-service Registration
A compact 19-inch self-service registration terminal for clinics, counters and reception desks. Small footprint, short interaction time, with card reader and printer options.
- Compact footprint for counter-top and reception-desk installation
- Fanless build — quiet and dust-tolerant for clinical environments
- Card reader, scanner and printer integrated in a single housing
- Short interaction flow suited to check-in and confirmation tasks
- Minimum order quantity
- 1 unit accepted for evaluation on this model; volume pricing from 10 units
- Sample lead time
- 7–14 days
- Mass production lead time
- 20–35 days
- Warranty
- 3 years
Product overview
The YQX 19-inch Self-service Registration is the compact end of our self-service range. It exists because not every registration point has the floor space or the throughput to justify a 43-inch lobby kiosk — a clinic reception desk, a pharmacy counter or a laboratory window often needs a small terminal that does one job quickly.
The case for a smaller terminal
Interaction time drives screen size more than anything else. A check-in task is: identify the patient, confirm the appointment, print a slip. That is a short flow, and on a 19-inch screen it fits without scrolling. The result is a terminal that takes up less counter space, draws less attention in a clinical setting, and costs less to deploy per position.
Where this model is the right choice:
- Clinics and health centres — appointment check-in at reception without adding a desk.
- Pharmacy and laboratory counters — collection confirmation, queue number issue, document hand-off.
- Controlled-area registration — staff and visitor sign-in with card or badge reading.
- Overflow positions — extra registration capacity added during peak periods without a lobby-scale installation.
Fanless and quiet
The standard configuration is fanless. In a clinical environment that matters twice over: there is no fan noise at a reception desk, and there is no intake pulling dust into the enclosure. Where a project needs active cooling because of the peripheral set, that is confirmed during configuration.
Integration
The terminal runs your software. We configure the operating system image, the driver set, the autostart behaviour and the interface assignments around the application you intend to run, and we work with your software vendor where hardware validation is required.
Common integration points are the hospital or clinic information system for patient lookup and appointment confirmation, the identity service for card or badge reading, and the printer for the confirmation slip.
Counter mounting
Three mounting arrangements are available from the same platform: a weighted base for a freestanding counter-top unit, a clamped or bolted counter mount, and a short floor pedestal. The choice affects the cable exit direction and the service access, so it is settled before production rather than on site.
Ordering
A single evaluation unit can be ordered on this model before a production commitment, with a 7–14 day sample lead time. Mass production is 20–35 days depending on configuration and quantity.
Specifications on this page describe the configurable platform. Final values are confirmed against the drawing and panel datasheet issued with your quotation.
Application scenarios
- Clinic and community health centre check-in
- Pharmacy and laboratory counter self-service
- Reception-desk appointment confirmation
- Staff and visitor registration in controlled areas
- Branch counters where floor space is limited
Hardware & functions
IC / RFID card reader
Supported on this platform — confirm the exact module in your requirement.
Barcode and QR scanner
Supported on this platform — confirm the exact module in your requirement.
Thermal receipt printer (58 mm or 80 mm)
Supported on this platform — confirm the exact module in your requirement.
Optional camera module
Supported on this platform — confirm the exact module in your requirement.
Optional fingerprint module
Supported on this platform — confirm the exact module in your requirement.
Customisation options
- Housing dimensions, structure and colour
- Logo and silk-screen branding
- Peripheral selection and front-panel cut-outs
- Interface layout and cable routing
- Software image, autostart behaviour and driver set
- Weighted-base or clamped counter mounting
- Export packaging and accessory kitting
Configuration options
| Orientation | Portrait or landscape |
|---|---|
| Mounting | Counter-top with weighted base, wall-mounted, or short floor pedestal |
| Touch technology | Projected capacitive (PCAP) multi-touch |
| Operating system | Windows or Android, matched to your registration software |
| Interface set | USB, RS-232, RJ45; extended I/O on request |
| Power supply | 100–240 V AC input with industrial-grade PSU |
FAQ
Ordering this model
What is your minimum order quantity?
Can I order a sample before placing a production order?
What are your production and delivery lead times?
Do you support OEM and ODM projects?
How do you control quality during production?
What warranty and after-sales support do you provide?
RFQ
Request a quotation for this model
Include the quantity, interfaces and destination country. We reply within one business day.
- Samples available on selected models
- OEM and ODM welcome
- NDA available on request
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Related solutions
- Clinics & Primary CareCompact, quiet self-service terminals for clinic receptions, community health centres and primary-care practices, where floor space is limited and staffing is thin.
- HospitalsSelf-service terminals and display systems for outpatient registration, queue management and patient flow in hospitals — specified around the workflow your HIS already runs.
- Self-Service Terminal IntegrationHardware supply for system integrators and project contractors — terminals and controllers specified to your software stack, delivered on your project schedule.





